Introduction
At Kitss.tech, we value our customers and strive to provide exceptional services. This Cancellation Policy outlines the terms and conditions for canceling our services or subscriptions.
1. Service Cancellation
If you wish to cancel a service, please follow these guidelines:
– Submit a written cancellation request via email to support@kitss.tech.
– Include details of the service and reason for cancellation.
– Cancellations are subject to any contractual obligations and timelines outlined during service initiation.
If you wish to cancel a service, please follow these guidelines:
– Submit a written cancellation request via email to support@kitss.tech.
– Include details of the service and reason for cancellation.
– Cancellations are subject to any contractual obligations and timelines outlined during service initiation.
2. Refund Policy
Refund eligibility for cancellations will depend on the type of service and its progress:
– Subscription-Based Services: Refunds for unused periods will be prorated.
– One-Time Services: Refunds are not applicable for services already delivered.
– Custom Services: Refunds will be determined on a case-by-case basis.
– TAT – Once approved, the refund will be initiated and credited to the original payment method within 7–10 business days.
Refund eligibility for cancellations will depend on the type of service and its progress:
– Subscription-Based Services: Refunds for unused periods will be prorated.
– One-Time Services: Refunds are not applicable for services already delivered.
– Custom Services: Refunds will be determined on a case-by-case basis.
– TAT – Once approved, the refund will be initiated and credited to the original payment method within 7–10 business days.
3. Timeline for Cancellations
– Cancellation requests must be submitted at least 15 days prior to the next billing cycle for subscription services.
– For project-based services, cancellations must align with the terms agreed upon in the contract.
– Cancellation requests must be submitted at least 15 days prior to the next billing cycle for subscription services.
– For project-based services, cancellations must align with the terms agreed upon in the contract.
4. Non-Refundable Services
The following services are non-refundable:
– Customized or personalized solutions.
– Services where significant work has already been completed.
– Setup or onboarding fees.
The following services are non-refundable:
– Customized or personalized solutions.
– Services where significant work has already been completed.
– Setup or onboarding fees.
5. Amendments to Cancellation Policy
Kitss.tech reserves the right to update or modify this policy at any time. Updates will be effective immediately upon being posted on this page.
Kitss.tech reserves the right to update or modify this policy at any time. Updates will be effective immediately upon being posted on this page.
6. Contact Us
For further assistance regarding cancellations, you can contact us at:
Email: info@kitss.tech
Phone: +91 8556 8556 22
For further assistance regarding cancellations, you can contact us at:
Email: info@kitss.tech
Phone: +91 8556 8556 22